What Our Clients Say About Us
We’re great, but don’t take our word for it…
Here is what our clients say about us!
Dwyn
Working Dog Handler 7 x Schutzhund III, 2 x Tracking Dog Titles & 30 years of dog ownership and training
Vice President Synergy Working Dog Club & Director German Shepherd Schutzhund Club of Canada
“Penny is my Go-To for behavioural challenges. Her mentorship has given me insight into how dogs think, what goes on behind those intelligent, watchful eyes. She has also taught me fundamental coaching skills that have helped me to help others to understand their dogs, and successfully title them.”
Garrett
Working Dog Handler
GSSSC Certified Protection Decoy / Helper & 30 years of dog ownership and training experience
“I have owned and trained large breed dogs for over 30 years, ranging from purebred show line dogs to rescues and working dogs. In my experience, I’ve encountered a wide variety of challenges and issues that are unique to each dog and also a need to consult and work with trainers and behaviourists as each new situation presented itself along the way.
I can say without hesitation that I would have saved countless time and money had I known about and worked with Penny and ICS from the outset.
Where ICS differs is not only in their fast knowledge and experience in working with all types of dogs, but how they took the time to breakdown and educate me and my wife on how genetics, training and environmental conditions were affecting the behaviours we were seeing in our dogs and used this information to help sculpt a plan of attack once we fully understood all of the factors at play. I appreciated their straight forward and honest approach in our sessions and that they didn’t sugarcoat their feedback on my faults as a handler. This helped to better understand the information being provided as well as the techniques necessary to see results.
No only have we been able to address the problems we were having, we have also benefited from an education behind the science of the dog that will help us build our training programs for our current and future dogs as well.”
Logie
Working Dog Handler
25 years of dog ownership and training experience
“Penny is an incredibly dedicated professional who is a wealth of knowledge in canine behaviour and delivers it in a very supportive and structured approach. After owning dogs for 25 years and thinking I had a good handle on behaviour, Penny has helped me to begin to understand many things I simply wasn’t aware of. I have a long way to go and look forward to working with her through the journey.”
Youlanda
First Time Dog Owner
Purchasing her first puppy
“We are looking for our first puppy. We had no idea where to start. Penny has been an excellent resource through this process. Her expertise in breed selection has helped us understand which breed is best suited for our family, lifestyle and inexperience. She spent hours with us researching breeds, genetics and quality breeders to ensure we made the right choice.
There is so much more to getting a dog than it looks! It is a 12 year commitment to a new family member, and is a process that cannot be rushed.
I am so grateful for her guidance, and continued support once we bring our new puppy home.”